Case Study: 24 Hour Total Fitness

Members are offered 24/7 access worry-free with Entegrity Smart.

The Customer

24 Hour Total Fitness is a fitness center located in Manchester, Iowa. The facility, which boasts state-of-the art free-weight and machine-weight equipment, specialized cardiovascular equipment and clean restrooms featuring private showers, allows members to work out any time of day or night.

The Challenge

24 Hour Total Fitness originally provided access to its members with a card reader located on the outside of the facility’s door. According to owner/manager Lori Schulte Trenkamp, the reader’s function was occasionally affected by moisture. In addition, the gym’s owners were concerned that members could potentially share their cards with others, especially since the center is only staffed during selected hours throughout the week to give tours and assist with new sign-ups.

“We love Entegrity Smart and our members love it, too!”

Lori Schulte Trenkamp

The Solution

Before discovering Entegrity Smart’s access solution, Lori’s husband researched several other access options, none of which seemed right for their challenges. Several unique benefits of Entegrity Smart immediately got the couple’s attention. First, with the door/gate controller being located on the inside of the door, the problem of moisture affecting members’ ability to access the center would be eliminated. Plus, this door/gate controller could be used at the same time as the traditional card reader, providing options for members. In addition, Lori and her husband knew that the likelihood of members sharing their phones with others would be low, giving them peace of mind that only members were using the facility. They’d also know exactly who was entering and exiting the facility and when.

An Entegrity Smart door/gate controller was installed on the inside of the door at 24 Hour Total Fitness and, according to Lori, “has been perfect for our particular needs.” Although the fitness center still has a traditional card reader, as well, Lori says members have adapted very easily to the system, and “even those who were initially wary about switching have loved the ease of using it.”

She adds, “We love Entegrity Smart and our members love it, too! It has been really great to be able to see who has accessed the gym and what time, as our old system did not have that feature. It’s also awesome that we can easily grant them access without having to meet up with them in person.”