How Smart Locks Boost Resident Satisfaction & Retention

Today’s rental market is competitive, and enhancing the resident and guest experience is now more important than ever. With growing interest in easier visitor management and property management technology, smart locks and keyless entry systems are emerging as top-tier solutions for improving resident satisfaction and therefore boosting resident loyalty.

Convenience Residents Love and Appreciate

Smart locks eliminate the hassle and need for physical keys and fobs. Residents enjoy seamless access using smartphones. This modern convenience elevates the resident experience and sets your property apart. In a recent study, 59% of respondents reported that they’d likely choose a home offering mobile access control, according to a 2023 Multifamily Living Trends Report*. In addition, more than half were willing to pay up to 10% more for property tech, such as smart locks. Visitors and guests tend to place a high value on specific security features such as locks and cameras. Smart locks that offer secure access for units and common spaces help build trust, and people appreciate the heightened security.

Secure and Trustworthy

Smart locks and technology offer preferred security features such as encrypted credentials, time-based access, and detailed activity logs, making them far superior options to traditional locks.

• • Renters highly value security, with 41% prioritizing smart-home technology for safety and 58% specifically interested in keyless access, according to a study by Big Multifamily Vendors.
• • The Entegrity Video Intercom Panel, featuring a vandal-resistant touchscreen intercom, is a great way to enhance your property. It makes it simple and easy for visitors to call a resident and gain access from anywhere, and it is an efficient way to keep unwanted visitors out. The Intercom Panel is also quick to install and ready to use out of the box – no programming or training needed.

Increased Resident Loyalty and Lower Turnover

Happy residents tend to stay longer, and smart amenities play a big role in that. One way to make residents happy and simplify resident access is with smart locks.

• • Some communities have seen lease renewal rates climb by up to 40% after implementing smart locks, according to a study by Big Multifamily Vendors. Studies even show that smart-home-enabled units often lease faster and increase retention rates.
• • Entegrity Lever Set smart locks are the perfect balance of brains, brawn, and beauty. The easy-to-use cloud management tools are perfect for 1 door or 2,000 doors and make a perfect addition to apartments, offices, equipment rooms, restrooms, and more.

Everyone wants to feel more secure, and smart locks and technology can help increase resident satisfaction and loyalty.

Operational Efficiency and Affordability

Smart locks streamline property management’s day-to-day operations and drive cost savings. Our goal is to improve your ROI through smart lock management. Did you know that maintenance and rekeying time can drop by as much as 50% with electronic locks, according to Locksmith Ledger? With Entegrity locks, you can reduce rekeying costs in property management and eliminate the hassle for residents and guests.

According to a real-world case study report, smart locks can result in:

• o 40% fewer key-related issues
• o 60% fewer lockout calls
• o $25,000 annual savings in staff time

How Entegrity by VIZpin Can Help

• • Are you tired of Wi-Fi issues? Don’t be. Entegrity smart devices offer Bluetooth-powered solutions, allowing visitors to access a property without needing Wi-Fi. Bluetooth smart locks can make everyone’s day-to-day easier by eliminating connection problems. The new Entegrity Deadbolt meets the needs of today’s high-traffic environments, offering seamless operation without the need for Wi-Fi or additional infrastructure. It also has a long-lasting battery life and provides detailed tracking.
• • You can manage resident access anytime, from anywhere, all using your phone. It’s convenient for you and your guests. Set your property apart from others by installing innovative and easy-to-use technology, such as our Video Intercom Service – an affordable way to upgrade every door or gate on your multifamily property to a visitor management system. It’s a simple way to let in visitors, contractors, cleaning crews, and delivery people into specific gates, buildings, package rooms, and more.
• • Elevate the resident experience and satisfaction by offering keyless entry and convenience that can help you and your guests feel more secure. Peace of mind goes a long way. Entegrity Products can help you attract residents with the latest Smart Home Technology. Discover a variety of solutions today!
• • You can simplify resident access with smart locks – no more replacing cards, keys, codes, or fobs. Visitors lose these constantly, and it can be expensive to replace them repeatedly. People always have their phones with them – why not have smartphones that act as keys?
• • Take control of various areas of your property with ease, including gated pools, parking garages, and fitness centers. You can even provide temporary or time-limited access codes that visitors can use only at specific times of the day.
• • Entegrity Solutions are more affordable than other competitors. You can offer modern amenities that are easy to install and require minimal operational costs. Entegrity products by VIZpin can improve your NOI and reduce operating costs. You and your staff can also gain more time to focus on other tasks.

Smart home features are no longer niche – they’re expected. People find properties with smart technology more attractive, and smart locks or keyless access are considered a great amenity. Consumers even stated they would pay more to stay somewhere that includes smart-home tech and keyless entry.

If you are wondering how to choose a smart lock and technology for your property, check out Entegrity by VIZpin! We can help you explore a variety of effective solutions that enhance visitor experience, improve security, and streamline operations. It’s time to elevate your property management. Contact us today!

*Report Source: 2023 Multifamily Living Trends Report