Case Study: West Coast Self Storage

Easy entry solution for customers

The Customer

West Coast Self-Storage located in Seattle, Washington and Lake Oswego, Oregon are dedicated to having the most high tech storage facilities in the area.

The Challenge

With over 700 units at each location, West Coast Self-Storage wanted to fully enhance their system by giving their tenants the ability to use their cell phone to get into the facility.  “We wanted to offer easier entry solutions for customers,” said John Wollam, security installer and owner of Stor-Guard Self-Storage Security Systems. John explained how they wanted give storage renters the ability to access the facility without having to roll down windows at gates or having to get out of the car to manually enter a pin.

“We wanted to offer easier entry solutions for customers.”

John Wollam

The Solution

West Coast Self-Storage added Entegrity Smart’s door/gate controller to their main gate.  Now customers can simply unlock the gate with their phone rather than worry about cards, fobs or rolling windows down.  West Coast Self-Storage thrives on offering the most convenient solutions for their customers and were pleased with how easy it was to integrate smartphone access control into their existing systems.